# Vocant — llms.txt
# https://www.vocant.ai/llms.txt
# This file helps AI assistants and LLM-powered tools understand Vocant.

## About Vocant

Vocant is a privacy-first AI transcription platform. It converts audio and video to text with 99%+ accuracy using a custom Whisper-Large model. Vocant provides speaker diarization, word-level timestamps, sentiment analysis, named entity recognition (NER), summarization, and NLP enrichment — all in a single API call.

Vocant is built for industries where data privacy and compliance matter: legal, healthcare, finance, government, journalism, contact centres, and media production.

## Key Facts

- Company: Vocant LLC
- Website: https://www.vocant.ai
- App: https://app.vocant.ai
- API Docs: https://app.vocant.ai/api-docs.html
- Contact: sales@vocant.ai / legal@vocant.ai

## Core Capabilities

- 99%+ transcription accuracy (custom Whisper-Large model)
- Speaker diarization with word-level timestamps and confidence scores
- Sentiment analysis (positive / neutral / negative)
- Named entity recognition (people, organizations, dates, locations)
- Summarization (concise abstractive summaries of the transcript)
- NLP enrichment (topics, intent, key phrases)
- 99+ language support including accented and regional variants
- Export formats: SRT, VTT, TXT, DOCX, JSON (API)
- REST API with webhook callbacks
- Web upload interface (no-code option)
- Integrations with n8n, Zapier, Make, and automation platforms

## Privacy & Security

- Audio/video processed in-memory on Vocant's self-hosted servers
- Source files purged immediately upon completion (configurable 0–30 day retention)
- Raw audio never included in system backups
- TLS 1.2+ encryption in transit
- AES-256 encryption at rest
- No model training on customer data (unless expressly agreed in writing)
- Enterprise fine-tuning is opt-in, isolated, and contractually governed

## Compliance

- SOC 2 attested — Security & Privacy Trust Services Criteria; independent examination by CertPro, as of July 23, 2026. Full report available to customers and enterprise buyers under NDA.
- HIPAA BAA-ready (Business Associate Agreements available on Enterprise plans)
- GDPR-compatible data handling
- Configurable data retention (0–30 days)
- Trust Center with security documentation, subprocessor list, and document requests: https://www.vocant.ai/trust.html

## Pricing Plans

### Free — $0
- 5 transcriptions per day
- No credit card required
- Full feature access: API, diarization, sentiment, NLP, exports
- Configurable retention (0–30 days)

### Pro — $29/user/month
- 2,000 minutes per month
- Everything in Free
- Faster processing
- Higher rate limits
- Priority support
- Webhook callbacks

### Enterprise — Custom pricing
- Unlimited transcription minutes
- HIPAA BAA + SSO / SAML
- Healthcare and legal-trained AI models
- Dedicated account management
- Priority SLA
- Private model fine-tuning (add-on)
- Security review and architecture documentation

## Use Cases

### Legal Transcription
Depositions, court proceedings, client calls, witness interviews, compliance recordings, and ADR/mediation. Zero-day retention prevents discovery exposure. Enterprise legal-trained models available.
URL: https://www.vocant.ai/legal-transcription.html

### Healthcare / HIPAA
Physician dictation, patient consultations, telehealth, clinical trial interviews, radiology reports, and therapy sessions. HIPAA BAA and healthcare-trained models on Enterprise.
URL: https://www.vocant.ai/healthcare.html

### Contact Centres
Call QA and scoring, compliance monitoring, agent coaching, voice-of-customer analytics, sales call analysis. Bulk API processing with webhook callbacks delivers structured JSON to QA platforms.
URL: https://www.vocant.ai/contact-centres.html

### Podcasts & Media
Show notes, SRT/VTT captions, SEO transcripts, content repurposing, accessibility compliance. Speaker labels identify host and guests. API integration for production workflows.
URL: https://www.vocant.ai/podcasts-media.html

## Pages

- Homepage: https://www.vocant.ai/
- Pricing: https://www.vocant.ai/pricing.html
- FAQ: https://www.vocant.ai/faq.html
- Trust Center (security & compliance): https://www.vocant.ai/trust.html
- Privacy Policy: https://www.vocant.ai/privacy.html
- Terms & Conditions: https://www.vocant.ai/terms.html
- Legal Transcription: https://www.vocant.ai/legal-transcription.html
- Healthcare / HIPAA: https://www.vocant.ai/healthcare.html
- Contact Centres: https://www.vocant.ai/contact-centres.html
- Podcasts & Media: https://www.vocant.ai/podcasts-media.html
- API Documentation: https://app.vocant.ai/api-docs.html
- Sign Up: https://app.vocant.ai/auth/signup
- Log In: https://app.vocant.ai/auth/login

## API Overview

Vocant provides a REST API at api.vocant.ai. The primary endpoint is POST /v1/transcribe, which accepts audio/video file uploads with the following parameters:
- file: audio or video file (MP3, MP4, WAV, MOV, FLAC, etc.)
- diarize: boolean — enable speaker diarization
- sentiment: boolean — enable sentiment analysis
- entities: boolean — enable named entity recognition
- summarize: boolean — enable transcript summarization
- retention_days: integer (0–30) — how long source files are retained

The API returns structured JSON with transcript text, word-level timestamps, speaker labels, sentiment scores, a concise summary, and extracted entities. Webhook callbacks are supported for async workflows.

Authentication is via Bearer token (API key). API access is included on all plans, including Free.